I bought a new bike from the LBS the first week of July.
Two to three weeks later, I brought it in for a component upgrade, and to get rid of the horrible "creaking" I was hearing. I picked it up 4 days later.
Two weeks after that, I brought it back, as the noise was still there. I left it for another four days. Problem solved. It is great now, and I have no problems. But they charged me.
Now, it was not a lot of money, and I think it was a very reasonable fee for what was done. But, should a brand new bike cause me to spend money to make it right? Twice? Even the kid who cashed me out, who blamed it on the assembly, to which I said, "You assembled it", and he responded with, "The factory did that part", and again, I said, "So the factory warranty means nothing then?".
Should I have paid for the pivots of a brand new FS bike to be greased/lubricated, or should that have been done before the bike leaves the shop?