Don't kid yourself. They're a bunch of punks! Those guys are worthless, especially Dave, Darrin, and the worst is that Art guy.
Disclaimer: For anyone that doesn't know by now, I am joking. I feel comfortable joking about them because they are so competent. They will even work on beater SS 29ers, not purchased from them (although I think Dave sits on it naked when no one is around (Dave, you're a freak)). Art, you don't look hot in baggies!
I have purchased several bikes from other shops in the past (before AJ's) and never received the customer service like I do there.